98/Plumbing Engineer July 2019
curve in how we function and operate on a daily basis. Recognizing the future of the industry and accepting that the "good ole days" of getting things done in this industry have shifted will allow our predecessors to take advantage of the benefits that the younger generations bring to the table. Our tech savviness and ability to multitask makes us more profitable and efficient than any other genera- tion ever was, yet too often I see industry veterans shying away from embracing that. Encouraging better teamwork, making sure the current leaders are teaching and mentor- ing, not just managing, and helping to develop the skills that will ultimately replace them one day, and creating an atmosphere that is comfortable, but challenging, will allow the inevitable transition to start. I do like what I do, but I love my job and it's because of my #TeamLion family. Selling toilets isn't something anyone grows up wanting to do, yet because of the opportunities I've been afforded like traveling to trade shows, buying group meetings, networking events, manufacturer trainings etc., along with the friendships I have made in this industry, added to the comfort and flexibility I have at my company, I can't imagine doing anything else. MARYEM WAIN Accounting Supervisor, Zoom Drain of Philadelphia and Surrounding Suburbs Hardworking and highly-motivated, Maryem Wain prides herself on having excellent communication, orga- nization and numeracy skills. As an accounting supervisor at Zoom Drain, Wain manages accounting functions, assists the accounts receivable team in collecting payments, helps the accounts payable team with bill payments and general led- gers adjustments, supports the controller with maintaining asset lists and creating note payables for leases and loans, and aids in general customer service, payroll, human resources, sales and marketing functions. Prior to join- ing the Zoom Drain team, she was an accounting clerk, bookkeeper, data entry officer, and accounting clerk. Wain earned a B.S. in Accounting and Finance at Virtual University, Lahore. She is fluent in English, Arabic, Hindi, Urdu and Punjabi. What can the PHCP industry do better in recruiting young professionals and fostering a work environment to meet their needs? There is definitely a shift in demands and expecta- tions from the workplace and work environment from the younger professionals. Besides promising growth in career and company, being provided adequate training to excel in their expertise, being provided good benefits, pay- rate and incentives millennials also want to create a work- life balance. We care about diversity in the workplace. Young professionals want to be represented. We want to know what company leaders care about. We evaluate if we learn and grow with a company. Executives need to create the company culture that not only values learning and development, but also creates a diverse workforce to help attract and retain employees. Employees should also be provided with a clear career path by providing them with skilled mentors and intro- ducing new technology to keep them interested. The most important part, in my opinion, is communication. Frequent feedback is needed to not only learn more about an individual's career goals but also to let them know that the company cares about their personal growth. #
#millenials
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